Privacy Policy

Introduction

JD Mobile Tech ("we," "us," or "our") operates the website jdmobiletech.com. This Privacy Policy describes how we collect, use, and share information when you visit our website or use our services. By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information that you provide directly to us, as well as some information automatically when you visit our website.

Information You Provide

When you contact us via phone, email, or text message, we may collect:

• Your name
• Phone number
• Email address
• Vehicle information (make, model, year)
• Description of the service or repair you need
• Your location or address (for mobile service requests)

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Your IP address
• Browser type and version
• Pages you visit and time spent on those pages
• Referring website or source
• Device type (mobile, desktop, tablet)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule appointments and provide auto repair services
• Communicate with you about your vehicle or our services
• Send appointment reminders or follow-up communications
• Improve our website and services
• Analyze website traffic and usage patterns

Third-Party Services

Our website uses the following third-party services:

Google Maps

We embed Google Maps on our website to show our location and help you find our shop. When you view a page with an embedded map, Google may collect information according to their own privacy policy.

Koalafi Financing

We offer financing options through Koalafi. If you choose to apply for financing, you will be redirected to Koalafi's website, which is governed by their own privacy policy. We do not have access to the financial information you provide to Koalafi.

Afterpay

We accept Afterpay as a payment option. Afterpay transactions are processed according to Afterpay's privacy policy and terms of service.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

Types of cookies we may use:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our website
• Third-party cookies: Set by embedded services like Google Maps

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business (e.g., website hosting)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your contact information and service records for as long as necessary to provide our services and maintain our business records. Customer service records may be retained for several years to support warranty claims, service history, and legal requirements. If you request deletion of your data, we will remove it within a reasonable timeframe, except where we are required to retain it by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, want to request access to your data, or wish to request deletion of your information, please contact us:

Mailing Address:
JD Mobile Tech
3321 E Central Ave
Bartow, FL 33830